Terms & Conditions

Version v3 · Last updated June 2026 · Effective

Knockers ("we", "us", "our") provides the Knockers platform. By creating an account or using the platform, you agree to these Terms & Conditions. If you do not agree, do not use the service.

1. Nature of the platform

1.1 Knockers is a marketplace connector only. We provide technology and services that connect clients seeking entertainment with independent entertainers. We do not employ entertainers, and we do not provide entertainment services ourselves.

1.2 Entertainers are independent contractors. Any agreement for entertainment services is between the client and the entertainer. We are not a party to that agreement except as the provider of the platform and related payment and booking tools.

1.3 No employment relationship. Nothing in these Terms or in your use of the platform creates an employment, agency, or partnership relationship between you and us (or between entertainers and us) except where expressly stated.

2. No guarantee of quality

2.1 We do not guarantee the quality, suitability, or legality of any entertainer's services, profile, or conduct. Bookings are made at your own risk. We encourage you to read profiles, reviews, and entertainer rules before booking.

2.2 We do not guarantee availability, accuracy of listings, or outcomes of any booking or dispute.

3. Acceptable use and prohibited conduct

3.1 Zero tolerance for objectionable content. Knockers has no tolerance for objectionable content, harassment, hate speech, threats, fraud, illegal activity, or abusive users. User-generated content (profiles, messages, listings, and reviews) must comply with our Acceptable Use Policy.

3.2 No nudity / no full service. The platform is for legal, non-sexual entertainment services only where applicable. Sexual services or "full service" offerings are strictly prohibited. Violations will result in immediate content removal and account ejection.

3.3 Content filtering. We use automated tools to filter prohibited language, sexual-service solicitation, and off-platform contact details in profiles and messages before they are posted.

3.4 Reporting and blocking. Users can report objectionable content and block abusive users in the app. Blocking removes the user from your feed immediately and notifies Knockers for review.

3.5 Moderation. We review user reports within 24 hours, remove offending content, and suspend or permanently ban users who violate these Terms.

3.6 No sharing personal contact details before deposit. You must not share phone numbers, email addresses, social media handles, or other direct contact information with another user through the platform until the booking deposit has been paid (unless we explicitly allow it in a specific feature).

3.7 You must not use the platform for any illegal purpose, or to harass, abuse, defraud, or harm others. You must provide accurate information and comply with our policies and applicable law.

4. Age requirement

4.1 You must be 18 years of age or older to create an account and use the platform. By signing up, you represent that you meet this requirement. We may require age or identity verification.

5. Booking and cancellation

5.1 Cancellation policy is set out in our cancellation policy (see platform policy configuration and in-app information). Fees and timeframes (e.g. within/outside a set number of hours) may apply. You are responsible for reading and understanding the current policy before booking or accepting a booking.

5.2 Platform fee: A platform fee applies per booking as described in-app and in the entertainer contractor agreement where relevant. This fee is generally non-refundable except as stated in the cancellation policy.

6. Disputes

6.1 Disputes between clients and entertainers should first be addressed between the parties. We may provide tools (e.g. messaging, dispute forms) to assist resolution but are not obliged to resolve disputes and are not liable for their outcome.

6.2 We may take steps (e.g. refunds, warnings, suspension) in line with our policies and fair use, but we do not guarantee any particular result.

7. Limitation of liability

7.1 To the maximum extent permitted by applicable law (including the Australian Consumer Law where it applies), we exclude or limit liability for:

7.2 Where we cannot exclude liability (e.g. for consumer guarantees under the Australian Consumer Law), our liability is limited to the amount you paid us in the 12 months before the claim, or such other amount as may be permitted by law.

7.3 We are not liable for the acts, omissions, or quality of services of entertainers or clients.

8. Indemnity

8.1 You agree to indemnify us (and our officers, employees, and agents) from any claim, loss, or expense (including legal costs) arising from:

This applies except to the extent the claim arises from our gross negligence or wilful misconduct.

9. Right to suspend or ban

9.1 We may suspend or permanently ban your account if we reasonably believe you have breached these Terms, our other policies, or the law, or if your conduct poses a risk to other users or the platform. We are not obliged to give notice in every case (e.g. where safety or fraud is concerned).

10. Safety acknowledgement

10.1 You acknowledge that bookings may take place at private or third-party venues and that we do not control those environments. You use the platform and attend or host bookings at your own risk. You agree to follow safety guidelines and use in-app safety features (e.g. safety button, emergency contact) as intended.

11. Governing law

11.1 These Terms are governed by the laws of New South Wales, Australia. Any dispute is subject to the exclusive jurisdiction of the courts of that State/Territory, except where prohibited by law.

12. App Store, Apple, and licensing

12.1 The Knockers app is made available through the Apple App Store and is licensed, not sold, to you. Your licence is subject to Apple's standard Licensed Application End User License Agreement (EULA), available at apple.com/legal/internet-services/itunes/dev/stdeula, except to the extent these Terms expand on it.

12.2 These Terms are between you and Knockers only, and not with Apple. Apple is not responsible for the app or its content. To the maximum extent permitted by law, Apple has no warranty, support, or maintenance obligation in relation to the app, and is not responsible for addressing any claims relating to the app (including product liability, legal or regulatory compliance, or intellectual property claims).

12.3 Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12.4 You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

13. Fees, in-app purchases, and subscriptions

13.1 Verification fee. To complete signup and unlock booking and messaging, a one-time verification fee applies. It is charged as an Apple In-App Purchase at the price shown in-app at the time of purchase, and is non-refundable except where required by law or by Apple's refund processes.

13.2 Venue advertising subscription. Venues that wish to advertise events subscribe to an auto-renewing monthly subscription, charged as an Apple In-App Purchase at the price shown in-app. By subscribing you agree that:

13.3 Booking payments. Payments for bookings of entertainers and vendors are for real-world services and are processed through Stripe, not Apple In-App Purchase. Platform and booking fees are described in-app and in the relevant agreements and are generally non-refundable except as set out in our cancellation policy.

13.4 Refunds. Refunds for In-App Purchases are handled by Apple under its policies. See our Refund & Cancellation Policy for more detail.

14. Changes

14.1 We may change these Terms from time to time. We will notify you of material changes (e.g. by email or in-app notice). Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the platform and may close your account.

15. Contact

For questions about these Terms: